DON'T BE SHY. LAY IT ALL OUT THERE.
Some things that I find helpful to know before we talk:
- the problem you're hoping to solve
- how long it's been going on
- whether anyone in your house has respiratory issues or allergies (sneezing, coughing, headaches, etc.)
- how big your home is (estimate of square feet is fine)
"I really enjoyed watching you with the kids. Thanks for supporting [our son] and hosting all the fun!"