Blake came to our rescue last fall when another local energy contractor’s false promises literally left us--and our drafty, heat-less, 200 year old house--out in the cold. In the span of one month (October): he completed an energy audit; he and...Paul Myers of Upstate Energy Solutions provided us detailed heating system options to choose from; we got the NYSERDA load paperwork squared away; and our mini-split heat pump system was delivered, installed, and running smoothly. As soon as Paul finished his portion of the work, Blake immediately scheduled a final inspection--a requirement by NYSERDA--and even an extra visit to make sure we were 100% satisfied with their work. He also encouraged us to contact him with any questions or concerns about home energy, even those beyond the scope of this project--a genuine offer, since we’re still texting regularly over a month later.
On a more personal note, Blake and Paul are two of the most thoughtful and courteous contractors we’ve encountered, and my wife and I felt completely comfortable giving them free reign of our house to complete the project whether one, both or neither of us was present (and our dog and chickens were always happy to see them).
We are 100% satisfied with our Terrawatt experience. We’ll be turning to Blake for our energy contracting needs in the future and recommending him to all of our friends.